This was our first time hiring a helper, and Felicia was really helpful throughout the whole process. She explained everything clearly, answered all our questions, and quickly matched us with someone suitable based on our needs. She also gave us good guidance during the interview and selection.
When our first helper couldn’t continue due to personal reasons, Felicia acted fast and helped us find a replacement within a week, which made the whole transition much smoother.
We also like that the agency prepares helpers on their responsibilities before they start work. Our current helper meets our expectations, and overall we’re very happy with the service. Highly recommended!